How to navigate St. Boniface Hospital during Emergency Department reconstruction
By Nicole Aminot
Monday, July 18, 2022
Work on St. Boniface Hospital’s new Emergency Department is well underway, and while this is an exciting project for our whole health care system, the reality is that the construction has ongoing and evolving impacts on how staff, patients and visitors access the hospital campus.
To be clear, St. Boniface Hospital is still fully open and accessible for all services – but how you navigate getting to the hospital may be a little bit different next time you’re here.
Perhaps the biggest change is the closure of the South Entrance. Patients and visitors can no longer access the hospital via this entrance, which is located at the south end of the main hospital, just west of the Emergency entrance. This entrance is scheduled to reopen in the spring of 2023. In the meantime, both patients and visitors to the main hospital are required to use the Main Atrium entrance at 409 Taché Ave, where there is security presence 24 hours per day, 7 days a week.
Emergency patients and their support people are an exception, and are permitted to enter via the Emergency Department entrance. This entrance is reserved for emergency patients and their support people only. All other patients and visitors should use the Main Atrium entrance. Pick-ups and drop-offs of emergency patients are permitted in the emergency lot, but no other traffic is permitted.
Patients and visitors going to the West Block buildings, including the Asper Institute, McEwen Centre, Sakharov MRI Facility and Albrechtsen Research Centre, can enter those buildings directly through their respective main entrances. Access to these buildings is via Goulet Place, which is located off Goulet Street, just west of Taché Ave, between the St. Boniface Clinic and McDonalds. The south parking lot and main hospital loading docks are also only accessible via Goulet Place.
Parking is also limited as a result of construction. The south parking lot outside the South Entrance has been reduced in size, but remains available to the public. There is also public parking in the hospital parkade and its associated surface lots to the east of Taché Ave. Additional public parking is available in the north lot near the Main Atrium Entrance, and there is limited metered public parking outside the West Block buildings. As per usual, patients and visitors may also find parking in the surrounding neighbourhood, either in private lots or on the street.
The Emergency Department construction project has also affected vehicle and pedestrian traffic on Taché Ave., with two lanes and the sidewalk closed on the west side of Taché between the Emergency Department entrance and the Main Atrium entrance at Dollard Boulevard.
Only the east-side sidewalk is open between the Emergency Department/Parkade intersection with Taché Ave. and the Main Atrium entrance. Pedestrians are encouraged to use the controlled intersection at Dollard Boulevard to cross the street.
Once inside the hospital, entry screeners and hospital volunteers are available to guide patients and visitors to their destinations. Our information desk located in the Everett Atrium, just inside the main doors, can also help direct patients and visitors to get where they’re going.
New signage and directional floor graphics are also designed to assist patients and visitors, particularly those who may be accustomed to entering through the South Entrance.
We’re both excited about, and proud of, the clinical improvements and enhancements to patient care that will result from the newly redeveloped and expanded Emergency Department at St. Boniface Hospital. There is no doubt the construction phase of such a project comes with its share of challenges, but we are doing our best to mitigate the impacts on our day-to-day operations, as we continue to serve our patients every hour of every day throughout the life of the project and beyond.
We understand that these changes are disruptive and impact how many people typically access our hospital. We encourage anyone coming to St. Boniface, either as a patient or a visitor, to plan their route ahead of time, and arrive early to accommodate any extra time it takes to park or walk to the site.
You can find up-to-date maps of the hospital entrances and construction areas, as well as more details about the project at stbonifacehospital.ca/ed-project.
We appreciate the patience of our community during this time, and look forward to welcoming you to our new space when it’s complete.
If you have any questions, please contact us at email@example.com
Nicole Aminot is the President & CEO of St. Boniface Hospital.