Patient Safety & Quality

The Patient Safety and Quality team works to improve safety and provide patients with the best possible experience at St. Boniface Hospital. Our goal is to hear and share the patient’s voice and experiences through reporting, review, analysis, open communication, and education. Patient safety is our number one priority.

If you have any concerns about your patient experience at any time throughout your journey at St. Boniface Hospital, contact our Patient Relations Office at 204-237-2306. To report a critical incident, click here.

Input from patients and families helps transform care at St. Boniface Hospital. The Patient Safety and Quality team works closely with the Patient and Family Advisory Council, composed of volunteers who have experienced the health care system at St. Boniface Hospital. To learn more about how you can share your experience and help patients receive the best possible care, click here.

Canadian Patient Safety Week 2025 at St. Boniface Hospital

During Canadian Patient Safety Week 2025 (Oct. 27th – 31st), St. Boniface Hospital participated in Healthcare Excellence Canada’s national #SafeCareInAction campaign, which invited patients, staff, volunteers, service partners and community members to share what safer care means to them. The insights gathered will help guide upcoming quality and safety priorities across the hospital. We invite you to explore the full summary to see what our community shared and how their feedback will inform next steps: click here.